Requisition Number: 05416-DRN
Job Title: OS&D Clerk
City: Rock Island
State: IL
Pay Scale: All Companies/Regions - Negotiable

OS&D Clerk

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Description/Job Summary

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area.  Join our team and become a part of our new growth and bright future!  We offer competitive salary and a great benefit package in an exciting, rewarding industry.

Dohrn is currently seeking an OS&D Clerk at our Corporate office in Rock Island, IL.


  • Daily telephone and written communication with internal and external customers
  • Locate missing freight and overages, shortages, and damaged freight
  • Monitor the OS&D webs 4.5 hours daily in addition to answering the OS&D and Driver lines
  • Review manifests, bills of lading, delivery receipts, and drivers' green sheets
  • Assist terminals in regards to all OS&D freight
  • Research mis-delivered freight and ensure it gets delivered correctly
  • Request dispositions, re-delivery charges, and re-consignment charges to ensure freight keeps moving to its destination
  • May assist with customer service/pick up calls and set appointments as needed
  • Other duties as needed


  • High School completion or equivalent
  • Computer skills including Microsoft Office
  • Ability to multi-task in a fast paced environment
  • Detail-oriented, problem-solver, self-motivated
  • Excellent verbal and written communication skills
  • Ability to establish and maintain great relationships with customers
  • Ability to work in a team as well as individually
  • Excellent attendance


  • Primarily sedentary work, which involves sitting most of the time 
  • May be occasionally required to exert up to 20 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects   
  • The general office environment is favorable;  Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; 
  • Visual Acuity including regular use of items including a computer screen or monitor
  • Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
  • Talking and hearing required to communicate with and listen to others to share or receive information;  May be occasionally exposed to noise including telephone, office machinery, and conversations of others
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We are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.