Requisition Number: 06679-DRN
Job Title: Dispatch Assistant
City: Rock Island
State: IL
Pay Scale: All Companies/Regions - Negotiable

Dispatch Assistant

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Description/Job Summary

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area.  Join our team and become a part of our new growth and bright future!  We offer competitive salary and a great benefits package in an exciting, rewarding industry.

Dohrn is seeking a FT Dispatch Assistant at our Rock Island, IL Terminal. 


  • Prepare paperwork for launching drivers
  • Answer phone calls regarding tracing, pickups, driver communication, customer service
  • Provide clerical support for Dispatch
  • Complete daily reports for OS&D, payroll, driver hours, and attendance
  • Contact customers to schedule appointments, residential, and driver collect/COD shipments
  • Communicate with customers concerning Dispatch adjustments, deadlines, and concerns
  • Other duties as needed


  • High School education or equivalent
  • Computer skills including Microsoft Office
  • Data entry, typing experience preferred
  • Detail-oriented
  • Good communication skills- verbal and written
  • Excellent customer service skills
  • Problem solver, self-motivated
  • Ability to work in a team as well as individually
  • Excellent attendance


  • Must have the ability to work in a fast-paced environment. 
  • Must be able to sit or stand for extended periods of time. 
  • Must be able to lift up to 15 pounds. 

To apply for this position, please go to, click on About, Join Our Team, and choose the Rock Island, IL location.

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We are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.