Requisition Number: 06690-DRN
Job Title: Pricing Support Analyst
City: Rock Island
State: IL
Pay Scale: All Companies/Regions - Negotiable

Pricing Support Analyst

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Description/Job Summary

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area.  Join our team and become a part of our new growth and bright future!  We offer competitive salary and a great benefit package in an exciting, rewarding industry.

Dohrn is currently seeking a Pricing Support Analyst at our Corporate office in Rock Island, IL.


  • Schedule expiration reminders to communicate with the Pricing team and Sales Reps on which customers are in need of a pricing review
  • Make alterations to current contracts and/or create tariff pages for new accounts after approval on requests made by Sales Reps
  • Arrange for Cancellation Letters to be sent out to inform customers that their established pricing will be inactivated
  • Provide copies of Insurance Certificates to customers requesting additional documentation for their files
  • Analyze account profitability by using cost model software
  • Audit new account pricing set ups for accuracy
  • Sort & organize all RFPs, prepare bid letters and send final bids back to customers
  • Evaluate freight density and volume for proper cost allocation
  • Perform rate database revisions and changes to support annual rate increase
  • Preparation of the weekly fuel report for customers not utilizing the current Dohrn fuel surcharge and handling the fuel surcharge maintenance within CLI
  • May be involved in the automation of rates populating correctly in the system based negotiated pricing agreements.
  • Create bid proposal letters for bid opportunities and formally send out correspondence to customers
  • May be involved with creating new customer codes and/or altering existing customer codes. 
  • Support computer-related rating questions from internal and external customers
  • Research and resolve automated rating-related problems
  • Perform other duties as needed


  • Bachelor's degree is preferred
  • Ability to interact with a variety of people, including sales personnel and customers
  • Proficiency in Microsoft Office applications
  • Strong math and analytical skills
  • Excellent verbal and written communication skills and telephone etiquette
  • Ability to multi-task and react to change productively
  • Detail-oriented, organized
  • Excellent attendance


  • Primarily sedentary work, which involves sitting most of the time 
  • May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects   
  • The general office environment is favorable;  Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; 
  • Visual Acuity including regular use of items including a computer screen or monitor
  • Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
  • Talking and hearing required to communicate with and listen to others to share or receive information;  May be occasionally exposed to noise including telephone, office machinery, and conversations of others
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We are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.